Anify Enterprise
Remote Customer Support Representative
What they’re looking for
About the role
Anify Enterprise, an e-commerce company specialising in home improvement products, is hiring a Remote Customer Support Representative to manage customer inquiries, order processing, and delivery follow-ups. The role requires strong communication skills, organisational ability, and a reliable internet connection.
Responsibilities • Respond to customer enquiries via WhatsApp, phone, and other channels. • Confirm orders and ensure order details are accurate. • Follow up on orders and provide delivery updates. • Resolve customer complaints professionally. • Maintain accurate customer interaction and order records. • Coordinate with logistics and operations teams to ensure smooth order fulfilment.
Requirements • Graduate of a recognised institution with completed NYSC. • Previous customer support or customer service experience. • Excellent written and verbal communication skills. • Strong organisational skills and attention to detail. • Smartphone and reliable internet connection; a computer is an advantage. • Ability to work independently, meet daily targets, and work the stated schedule. • Must reside in Nigeria.
Salary ₦70,000/month
How to Apply Interested and qualified candidates should send their CV to: anifyenterprise@gmail.com Email subject: Remote Customer Support Application Include your current state of residence and relevant customer support experience in your application. Only shortlisted candidates will be contacted.