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Customer Experience Manager

Foot City · Nigeria, Nigeria

Full Time
Salary
Undisclosed
Location
Nigeria, Nigeria
Posted
3 days ago

Required skills

About the role

Customer Experience Manager

Foot City is seeking a dedicated Customer Experience Manager to lead and enhance customer interactions across all touchpoints.

Responsibilities:

  • Oversee and improve customer service strategies and processes.
  • Monitor and report on customer feedback and satisfaction levels.
  • Collaborate with cross-functional teams to ensure consistent and positive customer experiences.

Requirements:

  • Proven experience in customer service or related field.
  • Strong communication and problem-solving skills.

How to Apply: Interested and qualified candidates should send their CV to: bolanle@fc.africa using the Job Title as the subject of the mail.

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