Field Support Engineer

BAT Computer Technologies Limited is seeking a Field Support Engineer to support telecommunications installations, maintenance, and network performance in Lagos. The role involves technical troubleshooting, equipment installation, network monitoring, and working at heights.

Responsibilities • Resolve technical issues with field teams. • Prepare system activity and performance reports. • Supervise telecommunications equipment maintenance. • Prepare and evaluate network diagrams and site configurations. • Monitor network traffic, security, capacity, and overall system performance. • Handle escalated incidents and document resolutions and root causes. • Install, test, and commission equipment according to engineering specifications and quality standards. • Work at heights on poles, towers, and masts to install antennas and related equipment. • Erect steel structures for telecommunications installations. • Terminate and test telecommunications cables to ensure compliance with specifications.

Requirements • First degree in Computer Engineering, Telecommunications, or a related discipline. • 3–5 years’ experience in the ICT/telecommunications industry. • Proficiency in Pathloss, Compass, GPS, range finders, and Microsoft Office. • Training or certifications in wireless radio communication technologies, such as Aviat, Dragon, Cambium, Ubiquiti, or MikroTik. • Strong oral and written communication skills. • Good knowledge of ISP industry operations.

How to Apply Send your CV to bathr@batcomputers.net using Field Support Engineer as the email subject.