Front Desk & Customer Care Executive

Eris Creative Studio is seeking a friendly and organised Front Desk & Customer Care Executive to manage customer enquiries, bookings, client follow-ups, and day-to-day front desk activities.

Responsibilities

• Welcome and attend to customers and visitors.
• Respond to calls, emails, WhatsApp, and social media enquiries.
• Schedule photography sessions and studio rentals.
• Follow up with leads and existing clients.
• Process invoices, receipts, and bookings.
• Maintain accurate client records and databases.
• Provide excellent customer service before, during, and after bookings.

Requirements

• Must reside in Yaba or its environs.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and Google Workspace.
• Previous receptionist or customer service experience is an advantage.
• Familiarity with social media and WhatsApp Business.

Salary ₦100,000 – ₦150,000 monthly

How to Apply Interested and qualified candidates should send their CV to eriscreativestudio@gmail.com using Front Desk & Customer Care Executive as the subject of the email.