Clients Operations and Admin Representative

Job Overview

The Client Operations and Admin Representative will support the company’s operations by assisting with digital marketing, client relationship management, business operations, and basic business development. The ideal candidate is proactive, detail-oriented, tech-savvy, and eager to learn.

Responsibilities

• Assist in managing client communications and ensuring deliverables are met.
• Provide documentation, administrative, and operational support.
• Maintain organized records of client interactions, briefs, and follow-ups.
• Collaborate with internal teams to support ongoing client projects.
• Help resolve client queries promptly and professionally.
• Ensure the smooth running of the physical office and its operations.
• Maintain proper filing systems and tax documentation.
• Track and record all details of customers and prospects in the e-database.
• Prepare quotations, invoices, receipts, and delivery notes for clients.
• Support the preparation and dissemination of brochures, proposals, and presentations.
• Maintain monthly petty cash/expense records and prepare reconciliation reports.
• Conduct regular audits on inventory and support year-end reporting.
• Research and identify potential clients and business opportunities.
• Use LinkedIn, business directories, and online tools to gather leads.
• Maintain a pipeline of prospects and update lead status regularly.
• Support the CEO/team in preparing introductory messages to prospects.
• Assist with initial outreach through emails, messages, or follow-up communications.
• Draft and send introductory emails, catalogues, or marketing materials.
• Assist in booking meetings, calls, or presentations for senior management.
• Follow up with warm leads or contacts as assigned.
• Support coordinated outreach efforts for the company’s products and services.
• Compile insights to support marketing strategy and client targeting.
• Provide weekly or bi-weekly reports on marketing activities, leads, campaign performance, and client engagement progress.
• Assist in ensuring that all marketing materials have the correct information.
• Facilitate at least 30 current/prospective clients/week.
• Assist the marketing team in arranging items for marketing calls.
• Work closely with the CEO and internal teams to support business goals.
• Participate in internal strategy meetings, brainstorming, or planning sessions.
• Perform other digital marketing or client-support duties as assigned.

Requirements

• Recent graduate or early career professional in Marketing, Business Administration, Management, or a related field.
• Strong communication and interpersonal skills.
• Familiarity with social media platforms and digital marketing tools.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly organized, proactive, and able to multitask.
• Basic understanding of client engagement or lead generation (an added advantage).
• Eager to learn, with the ability to work independently and in a team.

How to Apply

Kindly send your CV to olamide@deecla.com.ng and copy info@deecla.com.ng