Eastern & Western Hospital
Front Desk Officer
What they’re looking for
About the role
Eastern & Western Hospital is seeking a Front Desk Officer to manage patient arrivals, handle inquiries, schedule appointments, and support administrative processes in a healthcare setting.
Responsibilities • Welcome patients professionally and attend to phone enquiries. • Respond to questions and direct enquiries appropriately. • Schedule appointments and optimise healthcare providers’ schedules. • Notify healthcare providers when patients arrive. • Assist patients by addressing concerns and answering questions. • Retrieve and update patient records. • Verify financial records, collect payments and process third-party claims.
Requirements • Bachelor's degree. • 1–5 years of relevant work experience. • Strong communication, organisation and customer service skills.
How to Apply Send your CV to: ewhhumanresource@gmail.com Use Front Desk Officer as the subject of the email.