Ticketing Officer

The Pistis Firm is seeking an experienced Ticketing Officer to join a reputable travel agency in Mabushi, Abuja. The role involves issuing domestic and international flight tickets using GDS systems, managing bookings, re-issues, refunds, and providing excellent customer service.

Responsibilities

• Issue domestic and international flight tickets using GDS.
• Handle bookings, re-issues, re-routing, refunds, and cancellations.
• Advise clients on fares, schedules, baggage rules, and travel requirements.
• Provide excellent customer service and handle ticketing enquiries.
• Maintain accurate records of daily sales and transactions.

Requirements

• Minimum of 2 years of experience as a Ticketing Officer in a travel agency.
• Proficiency in GDS — Amadeus, Sabre, or Galileo is compulsory.
• Good knowledge of airline ticketing policies and IATA procedures.
• Strong communication and customer service skills.
• Excellent attention to detail and accuracy.
• Ability to work independently with minimal supervision.
• Must reside in Abuja. Candidates around Mabushi, Wuse, Jabi, Utako, or Gwarimpa are preferred.

Salary ₦175,000 - ₦200,000 monthly.

How to Apply Interested and qualified candidates should send their CV to: thepistisfirmtalent@gmail.com using “Ticketing Officer – Mabushi” as the subject of the email. Note: For more enquiries, WhatsApp 08160326808. Only shortlisted candidates will be contacted.