Waitress / Waiter

Waitress / Waiter

Awaitress/waiter is responsible for providing excellent customer service, managing orders, and maintaining a clean and welcoming environment for guests.

Responsibilities

• Guest Interaction: Greet and seat guests, present menus, answer menu questions, and offer recommendations.
• Order Management: Take accurate food and drink orders, communicate them to the kitchen (often via POS system), and deliver orders to tables.
• Service & Satisfaction: Serve food and beverages, check in with customers for satisfaction, refill drinks, and handle complaints professionally.
• Table Maintenance: Clear dirty dishes, clean tables, and reset them for new guests.
• Payment Processing: Prepare and present bills, process payments, and handle cash/card transactions.
• Teamwork: Collaborate with kitchen and bar staff to ensure smooth service.

How to Apply Interested and qualified candidates should send their CV to: info@pronoxhotel.com or prenoxhotel@yahoo.com using the job title as the subject of the mail.