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CUSTOMER SERVICE REPRESENTATIVE
IKNORBERT Communications Limited · Alaba, Lagos
Salary
Undisclosed
Location
Alaba, Lagos
Posted
1 hour ago
About the role
CUSTOMER SERVICE REPRESENTATIVE
IKNORBERT Communications Limited is seeking a Customer Service Representative to join their team in Alaba, Lagos. The role involves handling customer inquiries, providing order and delivery updates, resolving complaints, and maintaining customer records.
Responsibilities
- Handling customer inquiries
- Providing order and delivery updates
- Resolving complaints
- Coordinating with internal teams
- Maintaining customer records
- Meeting service targets
Requirements
- B. Sc, B.Ed, or HND in Mass Communication, Business Administration, or a related Social Science field
- Previous customer service experience
- Strong communication and problem-solving skills
- Good computer skills
- Customer-focused and organized
How to Apply Send your CV to careers@iknorbert.com
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