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ICS Outsourcing

Customer Success Officer

  • Yaba, Lagos
  • Full Time · Mid
  • Posted 1 day ago
Pay₦150k

About the role

We are seeking a Customer Success Officer to ensure excellent client experiences within our insurance operations. This role requires strong communication skills, attention to detail, and a proactive approach to problem-solving.

Responsibilities

  • Provide high-quality customer service and support
  • Address customer inquiries and resolve issues promptly
  • Maintain accurate records and documentation
  • Use Microsoft Office tools for daily tasks

Requirements

  • OND qualification only
  • Age below 28 years
  • Male candidates preferred
  • At least 2 years of experience in customer experience or customer service
  • Proficiency in Microsoft Office
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Strong problem-solving skills and a proactive attitude

Salary ₦150,000 per month

How to Apply Qualified candidates should send their CV to tafolabi@icsoutsourcing.com using Customer Success as the email subject.

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