Director, Finance Systems & ERP

Role Overview

The Director, Finance Systems & ERP will lead the engineering organization responsible for Smartsheet’s financial technology ecosystem and define the long-term technical strategy for how these platforms evolve. This is a strategic and highly visible technology leadership role.

Responsibilities

• Own the technical strategy and long-term architecture for Smartsheet’s financial systems ecosystem across ERP, procurement, financial planning, payments, billing, tax, revenue processes, integrations, data, automation, and AI.
• Lead, coach, and develop the Financial Systems Engineering organization responsible for platforms including NetSuite, Coupa, Planful, Stripe, ZoneBilling, Metronome, Avalara, and associated technologies.
• Serve as the senior technology leader for NetSuite and ERP, ensuring the platform and surrounding architecture remain scalable, maintainable, secure, auditable, and aligned with the long-term needs of a complex SaaS business.
• Provide technology leadership for major Finance transformation programs, including ERP reimplementation and modernization, establishing architecture, engineering standards, technical governance, delivery practices, and long-term platform direction.
• Partner with Product Managers for Financial Systems and Billing & Monetization to translate product strategy and business priorities into technical roadmaps, architecture, investment decisions, and executable engineering plans.
• Shape the technology architecture required to support evolving SaaS monetization models, including subscription, multi-year, usage-based, consumption-based, and AI-related pricing and billing models.
• Partner across Product Engineering, Sales/GTM, Finance, and Corporate Systems to ensure pricing and packaging strategies can be represented reliably from quote and entitlement through provisioning, usage, billing, accounting, and revenue processes.
• Establish clear architectural boundaries and systems of record across CRM, product, billing, ERP, payments, tax, planning, and downstream data platforms, reducing ambiguity, duplication, and unnecessary coupling.
• Define the strategy for Finance systems data, including authoritative sources, data models, data contracts, quality, lineage, reconciliation, historical integrity, and reliable consumption by the enterprise data platform.
• Partner closely with Data Engineering and Analytics teams to integrate Financial Systems with the enterprise data lake and ensure Finance data is timely, trustworthy, well-defined, and usable for financial reporting, operational analytics, reconciliation, and AI.
• Drive stronger data quality and observability across Quote-to-Cash and Finance workflows, moving the organization from reactive reconciliation toward proactive detection and prevention of data integrity issues.
• Establish an AI strategy for Financial Systems Engineering, identifying practical opportunities to improve engineering productivity, financial operations, controls, testing, support, reconciliation, and employee experiences.
• Evaluate and introduce AI-assisted and agentic capabilities where appropriate, while ensuring financial integrity, security, auditability, human oversight, and appropriate controls for higher-risk processes.
• Develop a strategy for automated testing and ... (rest of content not fully visible).

How to Apply Please apply via the link provided on Smartsheet's careers page.