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Head of Unit – Call Centre

Kaplo Africa · Alausa, Lagos

Full Time
Salary
Undisclosed
Location
Alausa, Lagos
Posted
2 weeks ago

About the role

Head of Unit – Call Centre

Kaplo Africa is a leading Human Resource & Business Support Solutions provider in Africa, offering innovative business advisory and human capital solutions. They are seeking a Head of Unit – Call Centre to lead their Customer Experience / Operations department.

Responsibilities

  • Leadership & Team Management
  • Quality Assurance, Compliance & Risk
  • Stakeholder Management & Continuous Improvement

How to Apply Interested and qualified candidates should send their portfolio and CV to: kaploafrica@gmail.com using “Head of Unit – Call Centre” as the subject of the email.

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