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Identity Strategist
Jumio · Remote, Lagos · Remote
Salary
Undisclosed
Location
Remote
Posted
7 hours ago
Required skills
About the role
Role Overview
The Identity Strategist at Jumio serves as a customer-facing Fraud and Identity subject matter expert across the entire customer lifecycle, acting as a strategic advisor to design optimal product implementation strategies and ensure efficient onboarding and rollout.
Responsibilities
- Partner with new and existing Jumio customers to evaluate their risk profile and design tailored fraud strategies
- Provide expert recommendations on risk mitigation, user friction, and verification workflow optimization
- Lead the designing of standardized identity workflows within the Jumio product that are optimized for different verticals and use cases
- Orchestrate launch readiness by proactively identifying and resolving technical, regulatory, or policy-related bottlenecks
- Advise customer risk and fraud teams on emerging fraud vectors and industry best practices
- Validate completion of implementation milestones and success criteria, as well as confirming that the customer’s integration aligns with Jumio best practices
- Coordinate go-live planning, readiness reviews, and support go-live day execution
Requirements
- Relevant professional experience spanning fraud, identity, AML/KYC, digital risk, or a related field, including meaningful customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation
- Strong consultative, analytical, and strategic thinking abilities with a focus on risk strategy and workflow design
- Project Management skills and the ability to coordinate cross-functional teams from Product, Engineering, Legal/Compliance to deliver outcomes for Jumio customers
- Ability to distill complex, technical fraud concepts into clear, value-driven narratives for executive stakeholders
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