AI Product Operations Lead

AI Product Operations Lead

Typeform is looking for an AI Product Operations Lead to build and operate the internal AI Operations capability for R&D. This role involves identifying high-impact AI opportunities, designing and implementing solutions, and ensuring they are reliable, adopted, and continuously improved.

Responsibilities

• Build and improve the backlog of AI opportunities across R&D.
• Take ambiguous problems from discovery through delivery.
• Design simple, AI-native solutions that fit naturally into how people work.
• Help R&D get more value from enterprise AI tools.
• Own the lifecycle of AI systems within your portfolio.
• Establish practical approaches to evaluation, testing, reliability, observability, security, and maintenance.
• Partner with teams across R&D to uncover needs, unblock delivery, clarify ownership, and bring the right experts into the work.
• Help run and evolve R&D AI governance and enablement practices.
• Participate in Typeform's broader AI governance efforts.
• Work with Finance and other partners to improve visibility into AI tool usage, spend, and value.
• Explore and support the development of autonomous agents.

Requirements

• Strong practical experience applying AI to real-world problems.
• Track record of taking ambiguous problems from discovery through implementation, testing, adoption, and ongoing improvement.
• Excellent systems thinking.
• Strong user and workflow discovery skills.
• Hands-on technical fluency and comfort building, modifying, and troubleshooting internal workflows, automations, agents, or applications.
• Practical experience with modern development practices and tools such as GitHub, repositories and pull requests, basic application hosting, deployment, logging, and operational troubleshooting.
• Experience managing work independently: prioritizing a backlog, handling dependencies and risks, documenting decisions, and communicating clearly with stakeholders.
• A strong approach to evaluation and reliability.
• Ability to work effectively across technical and non-technical teams.

How to Apply Apply via the link provided on Typeform's careers page.