Commercial Partnerships & Operations Director

Commercial Partnerships & Operations Director

Clover Health is seeking a Commercial Partnerships & Operations Director to shape and drive key commercial initiatives and strategic partnerships. This role involves leading cross-functional programs, managing external relationships, delivering business insights, and supporting strategic decision-making.

Responsibilities

• Lead high-priority commercial initiatives by defining project plans, tracking milestones, mitigating risks, and ensuring timely delivery.
• Drive cross-functional execution across Commercial, Product, Engineering, Clinical, Operations, Legal, and external partners.
• Manage strategic partnerships by establishing governance, aligning objectives, and ensuring successful execution throughout the lifecycle.
• Deliver business insights through analytical models, dashboards, and performance trackers.
• Prepare executive communications with presentations, reports, and recommendations.
• Strengthen program execution by translating priorities into actionable plans and resolving execution risks.
• Enhance operational effectiveness by designing scalable processes and reporting mechanisms.
• Serve as a trusted commercial advisor by anticipating risks and maintaining alignment across high-stakes initiatives.

Requirements

• 6–10 years of experience in healthcare consulting, a healthcare technology company, or similar execution-focused roles.
• Strong preference for candidates with experience in Medicare, Medicare Advantage, value-based care, payer-provider dynamics, healthcare operations, business operations, program management, partnerships, or cross-functional execution.
• Proven ability to manage complex, cross-functional initiatives involving multiple stakeholders.
• Exceptional organizational and project management skills with a track record of bringing structure and accountability to complex initiatives.
• Experience managing external partner or customer relationships.
• Strong analytical skills with advanced proficiency in AI tools, Excel, and Google Sheets.
• Excellent written and visual communication skills.
• Strong knowledge of Medicare and Medicare Advantage, value-based care, healthcare operations, and payer-provider dynamics.
• Ability to thrive in fast-paced environments, manage multiple priorities, and adapt to changing business needs.
• Demonstrated ability to influence and drive results through strong organization, collaboration, and execution.

How to Apply Get in touch if you meet the criteria.