Customer Service Representative

Role Overview

Mintan Ltd is hiring a Customer Service Representative to support customers, manage their needs effectively, and contribute to strong customer satisfaction and retention.

Responsibilities

• Provide excellent customer service and support
• Manage customer needs and resolve issues effectively
• Contribute to customer satisfaction and retention

Requirements

• Minimum of 3 years’ relevant experience
• Proven experience implementing CRM systems
• Strong customer service and communication skills
• Ability to handle customer complaints professionally and effectively

Salary ₦150,000–₦200,000/month

How to Apply Apply via email. Your cover letter must also answer specific questions about customer retention and complaint handling.