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Customer Service and Product Officer
Griffin Capital · Lagos
Salary
Undisclosed
Location
Lagos
Posted
1 hour ago
Required skills
Product managementCustomer serviceCustomer relationship managementBusiness developmentMarket researchCross-functional collaborationProblem-solvingCommunication
About the role
Customer Service and Product Officer
Griffin Capital is seeking a Customer Service and Product Officer to manage product development and deliver exceptional customer experiences within our financial services operations.
Responsibilities
- Manage product development and lifecycle
- Handle customer inquiries and resolve complaints
- Improve customer experience and service quality
- Conduct market research and gather customer insights
- Collaborate with cross-functional teams and stakeholders
Requirements
- Bachelor's Degree in Business Administration, Marketing, Economics, Finance, or related field
- 3–5 years' experience in product management, customer management, or business development within financial services
- Professional certifications are an advantage
How to Apply
Email: careers@griffincapital.group
📋 How to apply
Follow the application instructions in the How to Apply section of the role description above (email, phone, or link as posted by the employer).