Sales Administrative Officer

Support the sales team by ensuring timely RFQ submissions, efficient order processing, and high-quality customer service while maintaining seamless sales operations.

Responsibilities

• Prepare and submit accurate RFQs to customers; collect and organize information from internal teams
• Track RFQ statuses in CRM/ERP systems and follow up with customers
• Input customer orders into the ERP system and verify order details against RFQs
• Coordinate with production and logistics teams on order timelines and delivery schedules
• Respond promptly to customer inquiries about RFQs, orders, and products; resolve basic issues and escalate complex ones
• Maintain records of customer interactions and provide accurate product/order status updates
• Prepare basic reports on sales activities, RFQ outcomes, and order fulfillment rates
• Support sales team with meeting scheduling, documentation, and presentations
• Assist with data entry and data cleaning tasks

Requirements

• Bachelor's degree in Business Administration, Sales, or related field (preferred)
• Prior experience in an administrative or customer service role
• Experience with CRM software (e.g., Salesforce, HubSpot)
• Strong organizational, communication, interpersonal, and customer service skills
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Knowledge of the manufacturing industry (preferred but not required)

Salary

Not stated.

How to Apply

No application instructions provided in the posting.