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Experience Officer
The GIG Group · Gwagwalada & Mararaba, Abuja
Salary
Undisclosed
Location
Gwagwalada & Mararaba, Abuja
Posted
20 hours ago
Required skills
Customer serviceTicket salesReservation managementCommunicationProblem-solvingLuggage handling
About the role
Experience Officer
The GIG Group is hiring an Experience Officer to join their team at Gwagwalada & Mararaba Terminal in Abuja. This is a full-time role focused on delivering excellent customer service in the transportation/ticketing sector.
Responsibilities
- Sell bus tickets and manage travel reservations for walk-in customers
- Resolve customer complaints and provide accurate travel information
- Assist with luggage check-in and announce arrival and departure information
- Promote online bookings, mobile app downloads, and other company services
- Escalate customer complaints and emergency concerns when necessary
Requirements
- Bachelor's Degree
- 1–3 years of relevant work experience
How to Apply
Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com
Subject: EXPERIENCE OFFICER – (Preferred Location: Gwagwalada or Mararaba)
📋 How to apply
Follow the application instructions in the How to Apply section of the role description above (email, phone, or link as posted by the employer).