Customer Service Representative

Customer Service Representative

Myafrimall Logistics Limited is seeking a smart, dedicated, and customer-focused NYSC Corp Member to join our team as a Customer Service Representative at our Akure Branch. This is an excellent opportunity for serving Corps Members to gain real-world experience in logistics operations, customer service, and branch administration within a fast-growing company.

Responsibilities

• Attend to walk-in and online customers professionally
• Respond promptly to customer enquiries via calls, WhatsApp, and other communication channels
• Provide accurate information about company services, shipping rates, and timelines
• Conduct inspection of items for defects and report discrepancies
• Process, document, and prepare shipments accurately
• Maintain organised records of customer interactions and transactions
• Monitor shipments and provide timely updates to customers
• Support daily branch operations as assigned

Requirements

• Must be a serving NYSC corp member posted to Akure or nearby axis
• Strong communication and interpersonal skills
• Customer-focused, professional, and well-presented
• Basic computer literacy (Microsoft Office, WhatsApp Business, etc.)
• Ability to multitask and work under minimal supervision
• Must be ready to learn and adapt in a fast-paced environment
• Residence within or close to the Alagbaka/Oba-Ile axis is an added advantage

How to Apply No application instructions were provided in the posting.