Sales Advisor - Retail Banking

About the Role

A leading financial institution in Nigeria is seeking a Relationship Manager to drive retail banking growth within the Victoria Island/Lekki/Ajah axis. You will be responsible for acquiring new customers, managing existing client relationships, growing deposits, and promoting retail banking products while meeting assigned business targets.

Responsibilities

• Acquire new customers and grow the bank's retail customer base
• Build and maintain strong relationships with customers
• Promote and sell retail banking products and services
• Meet monthly and quarterly sales targets, including customer acquisition, deposit mobilization, product cross-selling, and portfolio growth
• Assess customer needs and recommend suitable banking solutions across savings, current accounts, loans, cards, and other retail products
• Ensure all customer accounts and transactions comply with KYC, internal policy, and regulatory requirements
• Provide regular market intelligence and customer feedback to support business growth and service improvement
• Resolve customer enquiries and complaints promptly
• Maintain accurate customer and sales records
• Manage assigned customer portfolios, identify growth opportunities, and follow up on leads
• Work closely with internal teams to deliver excellent customer service

Requirements

• Bachelor's Degree or HND in Business Administration, Banking and Finance, Economics, Marketing, or a related field
• 3–5 years' experience in retail banking or relationship management
• Proven ability to achieve sales targets
• Good knowledge of retail banking products, customer onboarding, KYC documentation, and compliance requirements
• Strong communication, negotiation, prospecting, sales, and customer service skills
• Ability to manage client portfolios, generate leads, and convert prospects into long-term customers
• Self-motivated and able to work independently
• Residing within the Victoria Island/Lekki/Ajah axis is an added advantage

Salary

Competitive salary offered (specific range not disclosed).

How to Apply

No application instructions provided in the posting.