Customer Service Executive

We are looking for a Customer Service Executive to join our team at PIM Travels. The role involves engaging with customers, understanding their needs, providing the right solutions, and converting prospects into paying customers.

Responsibilities

• Engage with customers, understand their needs, provide the right solutions, and convert prospects into paying customers.

Requirements

• Strong sales and negotiation skills
• Excellent communication and customer service skills
• Ability to handle customer enquiries via chat
• Ability to convince prospects and drive conversions
• Target-driven and results-oriented
• Excellent command of spoken and written English
• Flexible with working hours
• Fresh graduates are welcome
• 1–2 years’ customer service experience is an advantage
• Experience in the aviation/travel industry is a major advantage

How to Apply Send your CV and application to info@pimtravels.com