Relationship Manager (Technical Sales)

CRC Credit Bureau Limited is seeking a Relationship Manager (Technical Sales) to build and manage strong client relationships while driving revenue through consultative, solution-based selling. This role bridges business development and technology by translating client needs into technical solutions and ensuring long-term customer success.

Responsibilities

• Build, manage, and grow long-term relationships with existing and prospective clients
• Serve as the primary point of contact for assigned accounts
• Understand client business goals and align company solutions to meet those needs
• Ensure high client satisfaction, retention, and account growth
• Identify customer requirements and propose appropriate technical solutions
• Present and explain products, platforms, APIs, or systems in a clear, business-friendly way
• Support product demos, proof of concepts (POCs), and onboarding sessions
• Work closely with technical teams to translate client needs into functional requirements
• Drive sales pipeline development from lead generation to deal closure
• Upsell and cross-sell relevant products and services to existing clients
• Prepare proposals, pricing discussions, and commercial negotiations
• Track sales performance and meet agreed revenue targets
• Collaborate with engineering, product, and support teams to ensure smooth delivery
• Provide client feedback to product teams

Requirements

Technical Skills:

• Understanding of technical products (APIs, SaaS platforms, digital systems, or data-driven solutions)
• Ability to explain technical concepts to non-technical stakeholders
• Comfortable working with engineers, product managers, and technical documentation

Relationship & Sales Skills:

• Strong relationship-building and communication skills
• Consultative and solution-oriented sales mindset
• Ability to manage multiple client accounts effectively
• Negotiation and stakeholder management skills

Soft Skills:

• Strong problem-solving and analytical skills
• Excellent presentation and storytelling ability
• Proactive, self-driven, and results-oriented
• Ability to work across business and technical teams

Salary

Not stated.

How to Apply

No application instructions provided in the posting.