Customer Service / Front Desk Officer

Customer Service / Front Desk Officer

Responsibilities:

• Welcome patients as they contact the center personally or by telephone, and explain the services available.
• Schedule appointments for direct walk-in patients and emergencies as per established policies and procedures.
• Answer all incoming calls and route them to the appropriate staff.
• Populate the patient attendance weekly and monthly, distribute the same to the appropriate office.
• Register all patients per registration protocols and collect all documentation.
• Collect payment prior to the patient being seen by the Consultant per established policies and procedures. Inform patients of their outstanding balance, collect the balance, and issue a cash receipt when the balance is collected.
• Work closely with the Consultant Radiologist, Medical and X-Ray staff to ensure smooth patient flow and cut down waiting time.

How to Apply: Interested and qualified candidates should forward their CV to: mailhr@prismshealthcare.com using the position as subject of email.