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IT Support Specialist
Unknown · Abuja · Remote
Salary
Undisclosed
Location
Remote
Posted
1 week ago
Required skills
IT supportTroubleshootingProblem-solvingWindowsLinuxCustomer serviceCommunicationTime management
About the role
IT Support Specialist
Provide technical support and troubleshooting for IT systems in a remote-first environment. This role requires strong problem-solving abilities and excellent customer service skills.
Responsibilities
- Troubleshoot and resolve IT support issues
- Provide technical support via remote support tools
- Manage support tickets efficiently
- Support Windows and Linux operating systems
- Work independently in a remote environment
Requirements
- Diploma or Bachelor's degree in Information Technology, Computer Science, or related field
- Minimum 2 years' experience in IT support, helpdesk, or similar technical support role
- Strong troubleshooting and problem-solving abilities
- Working knowledge of Windows and Linux operating systems
- Excellent communication and customer service skills
- Ability to work independently
- Strong attention to detail and time-management skills
Nice to Have
- Experience with ticketing systems
- Experience with remote support tools
How to Apply https://kadmap.com/job-detail/2
📋 How to apply
Follow the application instructions in the How to Apply section of the role description above (email, phone, or link as posted by the employer).