Customer Service Personnel

We are seeking a customer-focused Customer Service Officer to handle client inquiries, resolve complaints, coordinate requests, and provide exceptional support. The ideal candidate will ensure a seamless customer experience while maintaining strong relationships with clients and supporting efficient service delivery.

Responsibilities

• Handle inbound and outbound customer calls professionally and courteously
• Respond to customer inquiries, complaints, and requests promptly
• Provide accurate information about the company's products and services
• Record customer interactions and update records in the system
• Escalate complex issues to the appropriate department when necessary
• Meet daily, weekly, and monthly performance targets
• Generate revenue by converting leads and closing sales where applicable
• Maintain updated customer records and call logs

Requirements

• Minimum qualification of an HND
• 4 years of previous experience in a similar role
• Fluent in English
• Full-time availability (8am–5pm)

Salary

NGN 150,000 – 250,000 per month

How to Apply

Log in and apply on the job platform. Do not make any payment without confirming with the Jobberman Customer Support Team.