Boutique Sales Manager – Kloverharris Limited

We are seeking an experienced and results-driven Boutique Sales Manager to lead our luxury retail sales operations. The successful candidate will drive revenue growth, manage a high-performing sales team, and deliver exceptional client experiences in the luxury watch and jewelry sector.

Responsibilities

• Achieve and exceed sales goals through strategic planning, clientelling, and sourcing new clients
• Manage and develop high-performing sales teams with consistent coaching and performance feedback
• Build and maintain long-term relationships with High-Net-Worth Individuals (HNIs) and Ultra High-Net-Worth Individuals (Ultra HNIs)
• Revive dormant accounts and resuscitate past corporate and government accounts
• Monitor market trends, competition, and client shopping behaviors
• Ensure product knowledge and training across all team members on current collections
• Maintain visual merchandising and boutique environment to company standards
• Manage sales across all product categories (entry-level, mid-range, and high-end watches)
• Ensure team adherence to company dress code standards
• Complete all required brand training and certifications

Requirements

• Bachelor's Degree in any discipline
• 15+ years of sales experience with 5–7 years in a managerial role
• Proven luxury retail management experience
• Strong knowledge of watch trends and market competition
• Advanced selling, negotiation, and closing skills
• Experience managing High-Net-Worth Individuals (HNIs) and Ultra HNWIs
• Ability to lead, mentor, and motivate high-performing teams
• Strong communication skills (oral and written)
• Numeracy and ability to analyze sales performance
• Jewelry or timepiece product knowledge

Preferred Qualifications

• Master's Degree in any discipline
• Background in investment banking, asset management, affluent/private banking, or luxury real estate
• Proven track record of closing high-value deals and transacting in high volumes

How to Apply

No application instructions provided in the posting.