Customer Service & Sales Representative

Customer Service & Sales Representative

Wendernek Consulting Limited is seeking a dedicated Customer Service & Sales Representative to join their team in Nigeria. This role involves providing excellent customer service, managing client interactions, and driving sales.

Responsibilities

• Explain the company's various products and services to clients.
• Respond to customer enquiries about products, prices, and services promptly and clearly.
• Manage correspondence with existing clients via email, WhatsApp, phone mediums.
• Handle incoming calls, emails, chats, and walk-in inquiries with a high standard of customer service.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Establish, develop and maintain positive business and customer relationships.
• Achieve the agreed sales targets and outcomes within schedule.
• Engage potential clients through field visits, networking events, exhibitions, and sales pitches.
• Maintain relationships with current clients, upsell or cross-sell products, and gather feedback for improvement.

Requirements

• Bachelor's Degree / HND in any field.
• At least 4-6 years of experience in customer service, sales, front desk and/or multi-functional role.
• Pleasing personality, well-groomed with excellent communication skills.
• Strong adaptability and time-management skills.
• Excellent interpersonal and problem-solving abilities.
• Integrity, attention to detail, and the ability to work with minimal supervision.
• Proficiency in Front office tools (e.g., Google tools, Microsoft tools) and administrative tools.
• Previous experience in wellness, hospitality, or lifestyle industry will be an added advantage.
• Proximity to the work location (Victoria Island) will be considered.

How to Apply Interested and qualified candidates should send their CV to: recruitment@wendernek.com using the Job Title as the subject of email