Lead Consultant, Marketing Operations

Lead client engagements in designing, implementing, and improving marketing performance and business results. This role focuses on strategy execution, process optimization, and technology automation to improve how marketing functions work.

Responsibilities

• Lead the full client engagement lifecycle from diagnostic through implementation and handover; manage client relationships and expectations
• Transfer ownership of improved marketing function back to the client and validate sustained improvements post-engagement
• Manage and develop the team by delegating tasks, providing guidance, and building capabilities while ensuring quality standards
• Build and refine diagnostic and implementation frameworks based on client work; document best practices and contribute to knowledge base
• Identify opportunities for expanded services with existing clients; contribute to proposals and client presentations
• Develop thought leadership content (case studies, articles) that builds market presence
• Manage client expectations and communications throughout engagements; navigate organizational resistance and change challenges
• Ensure client satisfaction and alignment on scope and deliverables; maintain professional relationships

Requirements

• Bachelor's degree in marketing, business, communications, or related field (required)
• 8–12 years of professional experience in marketing operations, marketing management, or consulting
• Proven capability as a marketing/marketing operations leader with experience building and scaling marketing teams and functions
• Experience designing and improving marketing workflows and operating models
• Experience implementing marketing performance measurement systems (dashboards, KPIs)
• Experience leading marketing teams and driving operational excellence
• Experience diagnosing organizational dysfunction and implementing solutions
• Experience managing complex client engagements or consulting projects
• Comfortable working with ambiguity and designing efficient workflows
• Proven ability to implement improvements that delivered measurable results
• Excellent written and verbal communication skills; ability to translate complex issues into clear, actionable insights
• Understanding of how marketing connects to business strategy and outcomes
• Advanced degree (MBA, Master's) or professional certifications are an asset

Salary

NGN 900,000 – 1,200,000 per month

How to Apply

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