People and Systems Manager

People and Systems Manager

The People and Systems Manager will be responsible for building and managing the systems, processes, people, and administrative structures required for the business to operate efficiently, consistently, and to a high standard. This includes systems integration, process automation, administration, HR management, training, performance management, and vendor control.

Responsibilities

• Coordinate day-to-day business operations and translate management priorities into clear actions, owners, and deadlines.
• Build, document, and continuously improve SOPs, workflows, approval processes, and operational controls.
• Own the implementation, administration, and continuous improvement of Zoho or a comparable integrated business-management platform.
• Oversee company administration, records, correspondence, meeting coordination, action tracking, and document control.
• Coordinate recruitment, onboarding, probation, confirmation, leave, attendance, employee documentation, and exit processes.
• Own the company's training calendar, onboarding programme, and ongoing employee development plan.
• Coordinate company-wide KPI and performance-management processes, including reviews, improvement plans, and follow-up actions.
• Maintain approved vendor records and coordinate quotations and monitor supplier/service-provider performance.

Requirements

• Bachelor's Degree in Business Administration, Operations, Human Resources, Management, Information Systems, or a related discipline.
• 3-4 years of relevant experience across business operations, administration, HR/people management, systems, and process improvement.

How to Apply Send CV to: recruitments@waveacademies.org