Experienced Hotel Receptionist (Bourdillon Hotel and Apartment Abuja)

Role Overview

An experienced Hotel Receptionist is needed to manage guest check-ins, check-outs, and general front desk operations at the Bourdillon Hotel and Apartment in Abuja.

Responsibilities

• Receive and attend to guest inquiries and requests
• Make and confirm reservations for guests
• Ensure proper room allocation and check guests in/out
• Register and verify guest information and payment methods
• Issue room keys and maintain accurate records of bookings
• Compute guest billings and post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Review accounts and charges with guests during check-out
• Process accurate payment of guest accounts
• Inform housekeeping when rooms are vacated and ready for cleaning
• Monitor visitors and enforce hotel rules and policies
• Maintain a neat and orderly front desk and reception area
• Use interpersonal and communication skills to make sound financial/business decisions
• Adapt quickly to the competitive nature of the hospitality industry

Requirements

• Good knowledge of Microsoft Word and Excel
• Good knowledge of eZee hospitality hotel software

Salary Not specified in the posting.

How to Apply Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.