Customer Service Representative

Key Responsibilities Respond to customer inquiries via phone, email, and other channels. Resolve customer complaints and escalate issues where necessary. Provide accurate information about products and services. Maintain records of customer interactions and follow-ups. Ensure timely resolution of customer requests. Requirements Bachelor's Degree or HND in any discipline. 0–2 years of customer service or related experience. Strong communication and interpersonal skills. Good problem-solving and organizational abilities. Proficiency in Microsoft Office applications. Ideal Candidate Customer-focused with a positive attitude. Excellent verbal and written communication skills. Able to work effectively in a fast-paced environment. Strong attention to detail and willingness to learn.