General Manager - Commercial Operations

General Manager - Commercial Operations

The General Manager – Commercial Operations will sit at the intersection of Commercial, Finance, Supply Chain, Logistics, Revenue Operations, and Business Intelligence. This role provides governance, challenge, controls, and performance visibility across the commercial operating system.

Responsibilities

• Establish and strengthen commercial governance frameworks, authorities, escalation paths, and decision-making processes.
• Drive pricing discipline, margin protection, and commercial policy compliance.
• Oversee revenue realization performance across order-to-cash, including order conversion, invoice ratios, delayed orders, backlog, contract liabilities, and revenue leakage.
• Lead executive performance reporting, KPI governance, business reviews, and data-driven performance discussions.
• Review customer payment performance, receivables exposure, ageing trends, high-risk accounts, and recovery plans.
• Oversee inventory governance, investment levels, inventory health, ageing risks, obsolete stock risks, and inventory policy discipline.
• Monitor service levels, delivery performance, logistics cost efficiency, and the commercial impact of logistics constraints.
• Participate in executive S&OP reviews, assess forecast, inventory, supply, and commercial risks, and monitor execution of agreed actions.

Requirements

• Bachelor’s degree in Business, Finance, Supply Chain, Engineering, Economics, or a related discipline. MBA or relevant postgraduate qualification preferred.
• 12–15+ years of progressive leadership experience in complex multi-business, distribution, manufacturing, industrial, automotive, equipment, trading, or logistics environments.
• Functional background in Commercial operations, sales operations, revenue operations, commercial finance, business performance management, supply chain governance, S&OP, or transformation.
• Technical strengths in commercial governance, pricing discipline, order-to-cash, revenue realization, margin analysis, KPI management, BI/reporting, working capital, inventory governance, logistics performance, and risk management.
• Leadership style with executive presence, constructive challenge, analytical judgement, cross-functional influence, operational discipline, collaboration, and strong accountability orientation.

How to Apply Interested and qualified candidates should forward their CV to: f.esawe@jmglimited.com using the position as subject of email.