Customer Service / Estate Management Officer

Pruvia Integrated Limited is seeking a Customer Service / Estate Management Officer to manage estate operations, serve as the primary point of contact for tenants and residents, and ensure smooth facility management.

Responsibilities

• Serve as the primary point of contact for tenants, clients, and residents
• Handle inquiries, complaints, and service requests in a timely and professional manner
• Oversee daily estate operations, ensuring cleanliness, security, and functionality
• Coordinate maintenance, repairs, and facility services
• Conduct routine inspections of properties and common areas
• Manage tenant onboarding, documentation, and move-in/move-out processes
• Ensure compliance with estate rules, policies, and safety standards
• Liaise with service providers (security, cleaners, technicians, etc.)
• Maintain accurate records of tenants, complaints, and maintenance activities
• Support rent collection follow-ups and general administrative tasks

Requirements

• Minimum HND/B.Sc. in Estate Management, Business Administration, or related field
• 2–4 years of experience in customer service, estate, or property management
• Strong interpersonal and communication skills
• Ability to handle complaints and resolve issues effectively
• Good organizational and multitasking abilities
• Basic knowledge of facility/estate management practices
• Proficiency in MS Office tools
• Proximity to Ikeja or its environs is an added advantage

How to Apply

No application instructions provided in the posting.