Tele sales / Customer Services Representative

Tele Sales / Customer Services Representative

We are seeking a motivated Tele Sales / Customer Services Representative to join our team. You will be responsible for attending to customer inquiries and leads, following them up via calls, WhatsApp, and messages, and converting them into paying customers.

Responsibilities:

• Attend to all assigned leads promptly
• Call, message, and follow up customers until conversions
• Explain products, pricing, and offers clearly
• Handle objections professionally
• Follow approved sales scripts and pricing
• Ensure no assigned lead is abandoned
• Update sales status for every lead
• Report daily sales activities to the sales manager
• Participate in trainings and programs

Requirements:

• Minimum OND qualification in any discipline
• 1–3 years of experience in sales, telesales, or customer service
• Strong communication skills
• Phone and WhatsApp selling skills
• Persuasion and negotiation abilities
• Objection handling capability
• Basic CRM or record-keeping skills
• Sales psychology knowledge
• Follow-up discipline
• Active listening
• Emotional intelligence
• Closing techniques
• Customer relationship skills

Salary: NGN 70,000 – 150,000 monthly

How to Apply: Log in and click "Easy apply" on the job posting platform.