Sales and Operations Planning Manager

Johnvents Foods Limited is seeking an experienced Sales and Operations Planning (S&OP) Manager to lead the end-to-end S&OP process, balancing customer service, cost, and inventory while providing data-driven insights to the leadership team.

Responsibilities

• Design, implement, and continuously improve a robust monthly S&OP cycle (demand review, supply review, pre-S&OP, executive S&OP)
• Establish and maintain S&OP governance including calendar, agendas, data standards, decision rights, and escalation paths
• Lead demand planning processes with Sales, Marketing, and Finance to generate realistic, unconstrained demand forecasts
• Challenge and validate forecasts using historical data, market intelligence, promotions, and seasonality
• Facilitate consensus forecasting and track forecast accuracy and bias
• Coordinate with Manufacturing, Procurement, and Logistics to create optimized supply plans
• Ensure rough-cut capacity planning (RCCP) aligns with labour, line, and supplier capabilities
• Identify and quantify supply constraints, risks, and bottlenecks; propose mitigation scenarios
• Integrate S&OP process with financial planning (revenue, margin, working-capital targets)
• Provide rolling 3–18-month volume/value views with gap analysis and scenario options
• Define and maintain inventory policies (safety stock, reorder points, minimum order quantities)
• Balance customer service levels (OTIF) against inventory and operating costs
• Monitor key metrics: OTIF, stockouts, excess/obsolete stock, days of inventory, and expedited freight
• Own data and assumptions feeding the S&OP process (historical sales, pipeline, capacities, lead times, yields, BOMs)
• Drive effective use of planning tools (ERP/MRP, APS, demand planning software, BI dashboards)
• Develop and maintain dashboards and reports providing visibility on demand, supply, inventory, and S&OP performance
• Champion data quality and master data governance
• Act as central orchestrator between Commercial, Operations, Procurement, Finance, and Logistics
• Facilitate S&OP meetings at all levels ensuring decision-focus and clear analysis
• Drive culture of accountability and transparency
• Lead change management for S&OP-related initiatives

Requirements

Education:

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business, Economics, or related field
• Postgraduate degree (MBA/MSc) is an advantage
• Professional Certifications preferred

Experience:

• 6+ years in Supply Chain, Planning, or Operations
• At least 3–5 years directly leading S&OP or integrated planning
• Experience in manufacturing, FMCG/CPG, or similar high-volume, SKU-rich environments
• Proven track record improving forecast accuracy, service levels, and inventory performance

Technical Skills:

• Strong knowledge of demand and supply planning concepts (MRP, DRP, RCCP, safety-stock methods, ABC/XYZ)
• Hands-on experience with ERP systems (e.g., Oracle, Microsoft Dynamics)
• Experience with planning tools (APS, demand planning software)
• Advanced Excel and analytics skills
• Experience with BI tools (Power BI) is a strong plus
• Ability to build and explain scenarios, sensitivities, and trade-off analyses

Soft Skills:

• Excellent facilitation and stakeholder management skills
• Ability to challenge and influence senior leaders respectfully
• Strong analytical, problem-solving, and structured thinking abilities
• Clear communication and storytelling; ability to convert complex data into actionable insights
• High ownership, resilience, and bias for action in fast-changing environments

How to Apply

Interested and qualified candidates should send their CV to: recruitment@johnvents.com