Medical Administrative Assistant

Neuron Psychiatry PLLC is seeking a highly motivated and professional Medical Administrative Assistant to provide remote support to healthcare operations. This role requires a serious-minded, dependable individual with exceptional communication skills who can thrive in a fast-paced healthcare environment.

Responsibilities

• Handle all incoming and outgoing calls professionally and efficiently
• Schedule, confirm, reschedule, and follow up on patient appointments
• Maintain accurate patient records within Electronic Health Record (EHR) systems
• Respond promptly and professionally to patient inquiries via phone, email, and other communication channels
• Assist with insurance verification, claims follow-up, patient documentation, and administrative processes
• Prepare reports and maintain accurate administrative records
• Coordinate effectively with providers, clinical staff, and administrative teams
• Ensure compliance with HIPAA, confidentiality standards, and organizational policies

Requirements

• Excellent verbal and written communication skills
• Strong customer service and telephone etiquette
• Ability to work independently with minimal supervision
• High level of professionalism, reliability, and attention to detail
• Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems
• Reliable high-speed internet connection and a quiet, professional work environment
• Submission of three (3) professional references

Work Schedule

Monday – Friday with alternating Saturdays, 7:00 PM – 3:00 AM (Nigerian Time). One-hour paid break included during the shift.

Salary

₦200,000 per month

How to Apply

Interested candidates should send the following to admin@myplacidhealth.com with subject line Application – Medical Administrative Assistant:

• Updated CV/Resume
• Cover Letter
• Three (3) Professional References