Automotive Tele Sales Supervisor

About the Role

The Automotive Tele-sales Supervisor leads and manages the tele-sales team to maximize lead conversion, showroom appointments, test drives, and vehicle sales.

Responsibilities

• Supervise, coach, and motivate the Automotive Tele-sales team to achieve monthly sales targets
• Conduct daily team briefings and performance reviews
• Ensure all customer inquiries are contacted within the agreed SLA
• Monitor lead distribution and assignment
• Analyze conversion rates at every stage of the sales funnel
• Ensure all customer interactions are accurately recorded in the CRM
• Coordinate with the Marketing Department regarding lead generation campaigns
• Ensure smooth handover of qualified leads to Sales Consultants

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred)
• 4–7 years of experience in automotive sales or tele-sales
• At least 2 years of supervisory or team leadership experience
• Experience with CRM systems and lead management
• Strong understanding of dealership operations

Salary

Not specified.

How to Apply

No application instructions provided in the posting.