Call Center Agent

Call Center Agent

A Call Center Agent is responsible for handling customer inquiries, providing support, and maintaining positive relationships with clients. This role involves effective communication, problem-solving, and a strong understanding of the company's products or services.

Responsibilities

• Handle inbound and outbound calls
• Provide accurate information and support to customers
• Maintain detailed records of interactions
• Follow up on client needs and resolve issues

Requirements

• Minimum of OND or HND qualification
• Previous experience in sales, telemarketing, customer service, or call centre operations
• Strong sales, negotiation, and convincing skills
• Must be highly fluent in the language of their geo-political zone
• Excellent communication and interpersonal skills
• Strong follow-up and relationship management abilities

How to Apply Interested and qualified candidates should send their CVs to claris@inspirepolytechnic.com and CC: chandra@inspirepolytechnic.com using the Job Title as the subject of the email.