Customer Experience & Support Officer

ATRaS Mobility Ecosystem, launched by P-GAT Industries, is a landmark N300 billion transport modernization and green initiative to revolutionize regional logistics and transportation across Northeast Nigeria. We are recruiting for a Customer Experience & Support Officer to provide customer support, resolve service issues, document complaints, coordinate escalations, and help maintain a reliable and positive customer experience across ATRAS operations.

Responsibilities:

• Provide customer support
• Resolve service issues
• Document complaints
• Coordinate escalations
• Help maintain a reliable and positive customer experience

Requirements:

• Strong communication skills
• Problem-solving abilities
• Attention to detail
• Customer-focused mindset

How to Apply: Interested and qualified candidates should send their Applications to: recruitment@pgatgroup.com using "ATRAS Recruitment - [Position] - [Preferred Location] " as the subject of the email.