Head of Operations

Head of Operations

Proten is seeking an experienced Head of Operations to lead and integrate all plant operations, including Production, Supply Chain, Quality, Engineering & Maintenance, Warehousing, Logistics, HSE, and Facilities. The role ensures operational excellence, cost efficiency, product quality, customer service, and sustainable business growth by aligning demand, production capacity, inventory, procurement, maintenance, and business objectives.

Responsibilities

• Lead manufacturing and plant operations to achieve production, quality, cost, safety, and service targets.
• Optimize utilization of people, equipment, materials, and plant capacity.
• Drive operational excellence, productivity, Lean practices, and continuous improvement.
• Oversee production planning, inventory management, logistics, and supply chain coordination.
• Lead the Sales & Operations Planning (S&OP) process to align demand, supply, inventory, capacity, and procurement.
• Ensure timely availability of raw materials and finished goods to meet customer requirements.
• Ensure equipment reliability through effective preventive and corrective maintenance programs.
• Drive compliance with quality, regulatory, environmental, and HSE requirements.
• Promote a culture of zero harm, operational discipline, and continuous improvement.
• Lead daily and weekly operational performance reviews covering production, safety, quality, maintenance, inventory, and customer service.
• Establish and monitor operational KPIs, dashboards, and performance reports.
• Drive timely closure of actions arising from operational reviews, audits, and S&OP meetings.
• Present operational performance and recommendations to senior management.
• Manage operational budgets and drive cost optimization initiatives.
• Improve productivity, reduce waste, and maximize asset utilization.
• Support plant profitability and overall business objectives.
• Lead, coach, and develop multidisciplinary operational teams.
• Foster collaboration across Operations, Sales, Finance, Procurement, HR, and Customer Experience.
• Build a high-performance culture focused on accountability, execution, and results.
• Oversee plant facilities, utilities, buildings, and infrastructure.
• Ensure the availability and reliability of critical utilities, including power, water, and waste management systems.
• Coordinate facility improvement, refurbishment, and infrastructure projects.
• Ensure facilities comply with relevant safety, quality, environmental, and regulatory standards.

Requirements

• Bachelor's Degree in Engineering, Operations Management, Supply Chain Management, Industrial Chemistry, or a related field.
• MBA or Master's Degree is an advantage.
• Professional certifications such as Lean Six Sigma, PMP, APICS/CSCP, NEBOSH, or equivalent are desirable.
• Minimum 10 years' manufacturing experience, including at least 5 years in a senior operations leadership role.
• Proven experience managing multi-functional manufacturing operations.
• Experience in FMCG, manufacturing, chemical, or industrial operations is preferred.
• Strong knowledge of production planning, supply chain, inventory management, maintenance, quality, HSE, and operational excellence.
• Experience with ERP and operational analytics tools such as Odoo, SAP, or Power BI is an advantage.

How to Apply Send in their CV to: recruitment@protenintl.com