Analyst - Sales Support

Analyst - Sales Support

MTN Nigeria is seeking an Analyst - Sales Support to develop, document, and enhance business processes and technology for the Corporate Supply Chain. This role involves tracking key business processes, identifying operational constraints, and providing recommendations for service excellence and cost effectiveness.

Responsibilities

• Track and monitor key business processes, identifying servicing and operational constraints and gaps
• Analyse processes and provide feedback/recommendations for attaining service excellence and cost effectiveness
• Review sales operations business processes and systems; develop frameworks to standardize and optimize work methods
• Review Key Performance Indicators and work with process owners to develop targets and measurement methods
• Perform process and quality assurance audits to ensure standards align with MTNN practices
• Generate reports and manage process-related data to support departmental operations
• Liaise with IS to ensure proper integration of business-reporting requirements

Requirements

• Bachelor's degree in Accounting, Finance, or Business-related field
• 3–7 years' experience in a related area of specialization
• Experience in Credit Administration and Risk Management
• Experience in Reporting and Data Management
• Experience in Key Account Management and Problem Solving
• Experience working within a team in a medium organization
• Proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Experience in Debt Recovery
• Fluent in English

How to Apply

No application instructions provided in the posting.