Customer Service Representative

Pruvia Integrated Limited is seeking a customer-focused and proactive Customer Service Executive to join our team. The ideal candidate will manage customer inquiries, resolve complaints, and ensure a positive experience across all touchpoints.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat
• Resolve customer complaints in a professional and timely manner
• Maintain accurate records of customer interactions
• Liaise with internal teams to ensure customer needs are met
• Provide product/service information to customers as required
• Follow up on customer feedback to improve service delivery

Requirements

• Minimum OND/HND/B.Sc Degree in any relevant field
• 1–2 years experience in a customer service role
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving skills
• Proficiency in Microsoft Office/Google Suite
• Must reside in or very close to Ojodu or its environs
• Ability to multitask and work under minimal supervision

How to Apply

No application instructions provided in the posting.