Team Lead, Inbound Sales

Moniepoint Inc. is seeking an experienced Team Lead for Inbound Sales to drive consistent revenue performance by managing, coaching, and developing a team of Inbound Sales Representatives.

You will be the operational backbone of the inbound function—bridging frontline execution with sales leadership. This role combines hands-on deal involvement with day-to-day team management, ensuring process adherence, pipeline health, and continuous improvement.

Responsibilities

Team Leadership & Coaching

• Lead and develop a team of Inbound Sales Representatives with daily guidance, motivation, and performance support
• Conduct regular 1:1s, call reviews, and coaching sessions to develop product knowledge, objection handling, and closing skills
• Onboard new team members to full ramp status within 90 days against defined success metrics
• Identify skill gaps and design targeted coaching plans or escalate training needs

Sales Operations & Performance

• Own team-level sales targets (weekly, monthly, quarterly) and ensure reps meet or exceed individual quotas
• Monitor daily activity metrics (calls, demos, leads qualified, deals closed) and intervene proactively when performance dips
• Support complex or high-value deals through co-selling to rescue at-risk opportunities
• Maintain accurate CRM hygiene; review pipeline data and deal stages regularly

Process & Quality Assurance

• Ensure all inbound inquiries are responded to on schedule per defined business process
• Review and score sales calls and demos for quality; provide structured feedback
• Identify and resolve recurring bottlenecks in the lead-to-conversion journey
• Own smooth handoff process between Sales and Onboarding teams

Cross-Functional Collaboration

• Provide structured feedback on lead quality to Marketing, Business, and Growth teams
• Collaborate with Product and Customer Success on platform updates and demo excellence
• Represent the inbound team in sales leadership meetings

Reporting & Analysis

• Prepare weekly and monthly team performance reports (quota attainment, conversion rates, activity data)
• Analyse trends and recommend data-driven process improvements

Requirements

• Bachelor's Degree or equivalent work experience
• 6–8 years in inbound or SaaS sales, with at least 4 years in a team lead, senior, or supervisory capacity
• Demonstrated track record of meeting or exceeding individual sales quotas
• Experience coaching or mentoring junior sales reps (formal or informal)
• Proficiency with CRM tools (HubSpot, Salesforce, Zoho) and sales engagement platforms
• Excellent verbal and written communication skills; able to run effective meetings, deliver feedback, and present to leadership
• Strong analytical skills with comfort reading pipeline data, identifying trends, and making metric-driven decisions
• Natural motivator who leads by example; team performs well through trust and respect
• Balance accountability with empathy; hold high standards while investing in growth
• Comfortable in ambiguity; make sound decisions quickly
• Data-driven but people-first mindset; use numbers to guide decisions, not manage by fear
• Thrive in fast-paced environments with competing priorities
• Take ownership; look inward before outward when targets are missed

What Success Looks Like (First 90 Days)

Weeks 1–2: Complete full product and process onboarding. Shadow all reps. Establish 1:1 cadences.

Weeks 3–4: Run first structured call review sessions. Identify top performers and coaching needs. Audit CRM for pipeline accuracy.

Month 2: Implement at least one process improvement. Begin weekly KPI tracking.

Month 3: Team achieves 85–100% of monthly quota. All reps have active coaching plans. Deliver first performance report to Sales Manager.

How to Apply

No application instructions were provided in the posting.