Customer Service representative

Customer Service Representative

A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers, resolving inquiries, complaints, and issues to ensure a positive customer experience.

Responsibilities:

• Attend to walk-in and online customers professionally
• Handle inquiries, complaints, and customer requests
• Process orders and follow up on customer concerns
• Maintain customer records and provide feedback reports
• Ensure excellent customer satisfaction at all times

Requirements:

• Minimum HND qualification
• 2 years of experience
• Excellent communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• Good knowledge of Microsoft Office applications
• Fluent in English

Salary: NGN 150,000 per month

How to Apply: Log in and apply on the job platform. Do not make any payment without confirming with the Jobberman Customer Support Team.