Sales Operations Manager

Mondelez International is seeking an energetic leader to drive the sales operations function across Nigeria. You will lead regional sales managers and representatives to deliver exceptional performance, maximize revenues and volume growth, and build high-performing sales capabilities through strategic planning and operational excellence.

Responsibilities

Strategic:

• Develop and build effective sales and distribution capabilities to ensure annual sales volume and value objectives are achieved
• Design and implement Route-to-Market (RTM) plans and sales development strategies
• Structure the sales organization for growth, including business processes, approaches, and roles
• Design systems to track, analyze, and interpret sales data for informed decision-making
• Drive expansion of sales and distribution coverage with supporting processes and infrastructure
• Ensure alignment with Mondelez International customer management principles and best practices

Operational:

• Execute point-of-sales management and in-store activity optimization (distribution, promotion, shelving)
• Lead trade negotiations and optimize trade spending
• Manage assigned key accounts strategically
• Oversee van operations for optimization, maintenance, and efficiency
• Execute national programs for distribution goals and urban/rural expansion
• Conduct route rides with Sales Development Managers and field representatives to improve KPIs
• Monitor sales operation KPIs and coach underperformers
• Execute CBP health check programs for customer satisfaction
• Implement technology adoption in urban and rural markets

People Leadership:

• Own functional capability development for the sales team
• Recruit, train, and develop Sales Development Managers and field staff
• Coach and develop direct reports for high performance and future capability
• Conduct performance reviews and implement recognition programs
• Develop training and development programs supporting sales growth
• Define performance standards aligned to local and global benchmarks

Requirements

Required Skills:

• Leadership and people management
• Sales strategy and execution
• Key account management
• Field sales force management
• Trade negotiation
• Commercial acumen
• Communication skills
• Data analysis and interpretation
• Process design and implementation
• Route-to-market planning
• Knowledge of Nigerian trade environment
• Compliance and quality management
• Sales automation and technology adoption
• Performance management
• Vendor and distributor management

Nice-to-Have Skills:

• Brand management experience
• FMCG/CPG background
• Geographic information systems (geo-mapping)
• Sales force automation (SFA) tools
• International best practice sharing experience

Experience Level: Senior or Lead role in FMCG/CPG sales, key account management, brand management, or field sales force management preferred.

How to Apply

No application instructions were provided in the posting. Please visit the Mondelez International careers page or contact their HR department directly.

---

This role offers the opportunity to drive strategic sales growth, build high-performing teams, and shape the sales operations agenda for a leading FMCG company in Nigeria.