Experience Officer

The Gig Group is hiring Experience Officers to join their team at terminals in Abuja. In this role, you'll be the face of the company, managing customer interactions, ticket sales, and travel reservations while promoting company services.

Responsibilities

• Sell bus tickets and manage travel reservations for walk-in guests
• Resolve customer complaints and provide travel information
• Assist with luggage check-in and announce arrival/departure information
• Promote online bookings, mobile app downloads, and other company services
• Escalate customer complaints and emergency concerns when necessary

Requirements

• Bachelor's Degree
• 1–3 years of relevant work experience

How to Apply

Interested and qualified candidates should send their CV to: jobs@thegiggroupng.com using the Job Title and Location as the subject of the email.