Sales and Operations Manager

Johnvents Foods Limited is seeking an experienced Sales and Operations Manager to lead end-to-end Sales & Operations Planning (S&OP), balancing customer service, cost, and inventory while providing data-driven insights to leadership.

Responsibilities

• Design, implement, and improve a robust monthly S&OP cycle with clear governance, calendars, and decision rights
• Lead demand planning with Sales, Marketing, and Finance to generate realistic, unconstrained forecasts
• Challenge and validate forecasts using historical data, market intelligence, and seasonality analysis
• Coordinate with Manufacturing, Procurement, and Logistics to create optimized supply plans within capacity and cost constraints
• Ensure rough-cut capacity planning (RCCP) aligns with labour, line, and supplier capabilities
• Identify and quantify supply constraints, risks, and bottlenecks; propose mitigation scenarios
• Integrate S&OP with financial planning (revenue, margin, working-capital targets)
• Provide rolling 3–18-month volume/value forecasts with scenario analysis
• Define and maintain inventory policies (safety stock, reorder points, coverage days)
• Balance customer service levels (OTIF) against inventory and operating costs using data-driven segmentation
• Own data quality and master data governance; champion effective use of ERP/MRP and planning tools
• Develop dashboards and reports for visibility on demand, supply, and inventory performance
• Facilitate S&OP meetings at all levels; act as central orchestrator across Commercial, Operations, Procurement, Finance, and Logistics
• Drive change management for S&OP-related initiatives and build accountability culture

Requirements

Education:

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Business, Economics, or related field
• Postgraduate degree (MBA/MSc) is an advantage
• Professional certifications preferred

Experience:

• 6+ years in Supply Chain, Planning, or Operations
• At least 3–5 years directly leading S&OP or integrated planning
• Experience in manufacturing, FMCG/CPG, or similar high-volume, SKU-rich environments
• Proven track record improving forecast accuracy, service levels, and inventory performance

Technical Skills:

• Strong knowledge of demand and supply planning (MRP, DRP, RCCP, safety-stock methods, ABC/XYZ analysis)
• Hands-on experience with ERP systems (Oracle, Microsoft Dynamics) and planning tools (APS, demand planning software)
• Advanced Excel and analytics skills
• Power BI or similar BI tool experience is a strong plus
• Ability to build and explain scenarios, sensitivities, and trade-off analyses

Soft Skills:

• Excellent facilitation and stakeholder management; able to challenge and influence senior leaders
• Strong analytical, problem-solving, and structured thinking abilities
• Clear communication and data storytelling skills
• High ownership, resilience, and bias for action in fast-changing environments

How to Apply

No application instructions provided in the posting.