Customer Service Representative (Events)

Provide exceptional customer support for event clients across multiple channels, managing inquiries, complaints, and client relationships before, during, and after events.

Responsibilities

• Attend to client inquiries across multiple channels
• Provide support before, during, and after events
• Resolve complaints and manage client requests
• Coordinate with operations and event teams
• Follow up on bookings, payments, and client satisfaction
• Maintain client records and prepare reports
• Build strong client relationships

Requirements

• B.Sc. or HND in a relevant discipline
• Minimum of 2 years' experience in customer service, hospitality, events, or a related field
• Excellent communication and interpersonal skills
• Strong problem-solving and customer service skills
• Event booking or client relationship management experience is an advantage

Salary

₦150,000/month

How to Apply

Email: r2recruitmentservices@gmail.com or WhatsApp: 09035411252

Subject: Customer Service Representative (Events)