Customer Service Officer

Mirabol Integrated Services is seeking an experienced Customer Service Officer to deliver exceptional customer experiences in a banking environment. This is a full-time position based in Lagos.

Responsibilities

• Deliver exceptional customer service by attending to customer inquiries, requests, and complaints promptly and professionally
• Process customer transactions and service requests in line with established policies and procedures
• Build and maintain strong customer relationships while promoting the bank's products and services
• Ensure compliance with regulatory requirements and internal service standards
• Maintain accurate customer records and documentation
• Collaborate with relevant departments to ensure timely resolution of customer issues

Requirements

• Bachelor's degree or HND from a recognized institution
• Maximum age of 30 years at the time of onboarding
• Minimum of 2 years' experience as a Customer Service Officer in a bank
• Strong knowledge of banking operations, products, and customer service practices
• Excellent communication, interpersonal, and problem-solving skills
• Proficiency in Microsoft Office applications
• Strong attention to detail and ability to work effectively in a fast-paced environment

Salary

NGN 250,000 - 400,000 per month

How to Apply

Log in and click "Apply" on the job posting page.